If there's anything else you're curious about, don't hesitate to ask - we're highly knowledgeable about all things electrics related!
Rest assured, we do not charge a call-out fee. We believe in transparency and simplicity, which is why we only charge an hourly rate, with a minimum requirement of just one hour.
Absolutely! We offer complimentary quotes, and if you decide not to proceed with our services, there will be no charge.
Rest assured, we take pride in our 100% success rate. In the rare event that we cannot repair the fault, we will make sure to get your essential services back online before we leave, and there will be no charge for our visit. Your satisfaction and peace of mind are our top priorities.
Certainly. You can pay by card, or if you prefer, we also accept online payments via bank transfer or directly from our invoice using the secure 'Stripe' platform.
Yes, we are trained to Level 3, which is the highest standard for an electrician. Electricians On Call is accredited by NAPIT membership number 28287.
We cover all areas within the north and west circular roads, but can always stretch.
An EICR (Electrical Installation Condition Report) is a detailed report that assesses the condition of an electrical installation and identifies any potential safety hazards. It is required by law in the UK for landlords to have an EICR done on their rental properties every 5 years, and it is also recommended for home owners to have an EICR done every 10 years.
As per legal requirements, if you own a house in multiple occupation or a rental property, you are obliged to obtain an EICR every five years. Additionally, it's necessary to arrange an EICR when there's a change of tenancy.
EOC is a member of NAPIT. NAPIT is a membership scheme which enables electricians to become recognised as a ‘competent person’. In the electrical services industry, demonstrating compliance and competence is integral to being able to lawfully operate. Electricians On Call is accredited by NAPIT membership number 28287.
Technically, there are no restrictions preventing you from doing so. However, it's important to note that a rewiring project can be highly disruptive, generating significant amounts of dust and a general mess typical of construction work. In certain cases, it may be feasible to separate and seal off a designated "living area" within the property while work progresses in other areas. However, as a general recommendation, it is often advisable to consider temporarily residing elsewhere to ensure efficient progress of the rewiring process.
You may need to upgrade your fusebox (also known as a consumer unit) for several reasons, including:
Age - If your fusebox is more than 30 years old, it may not be able to handle the electrical demands of your home, and may be at risk of failure or fire.
Type - If your fusebox is the old-fashioned type with rewirable fuses, it may not provide adequate protection for your home, and may not meet current safety standards.
Number of circuits - If your home has been extended or has had additional electrical circuits added, your fusebox may not be able to handle the increased load, and may need to be upgraded to a larger unit.
Safety - If your fusebox is damaged, corroded, or showing signs of wear and tear, it may need to be replaced to ensure the safety of your home and family.
Building regulations - If you are planning a renovation or remodel that involves electrical work, you may be required by Building Regulations to upgrade your fusebox to meet current safety standards.
The Health and Safety Executive (HSE) sets guidelines for electrical safety in the workplace, which apply to commercial and industrial settings. However, all electrical installations must comply with BS7671, the wiring regulations.
In many cases, a minor shock occurs when individuals come into contact with a metal light switch or appliance due to the discharge of static electricity accumulated on their bodies. This typically happens when touching an earthed metal surface, such as the facade of a light switch, a metal kettle, or a kitchen sink. However, if the shock is significant, it is crucial to prioritize your safety. Please turn off your electricity immediately and contact us for immediate assistance.
With the exception of changing light bulbs, it is strongly recommended that you refrain from attempting any electrical work unless you hold the qualifications and expertise of a professional electrician. Your safety and the proper functioning of your electrical system are paramount, and entrusting such tasks to a qualified electrician ensures that they are handled with the necessary knowledge and skills.
When purchasing a property, it is recommended that you request to review a valid EICR (Electrical Installation Condition Report). This report will provide valuable insights into the condition of the electrical installation and help determine whether a rewire is required. By examining the EICR, you can make an informed decision regarding the necessity of a rewire for your newly acquired property.
Absolutely! We have comprehensive public liability insurance coverage up to £2 million. This ensures that you are protected and gives you peace of mind when it comes to any potential liabilities during our services.
To ensure a smooth and convenient process for you, we take the initiative to directly coordinate with your tenants. Our team will liaise with them to arrange a visit at a time that best suits their schedule. This proactive approach not only saves you valuable time but also ensures that the visit is arranged in a manner that respects the needs and preferences of your tenants.
Yes. All our services are backed by a comprehensive six-year guarantee, offered under the NAPIT scheme. This means that you can have complete peace of mind, knowing that our work is covered and any potential issues will be promptly addressed within the specified guarantee period. Your satisfaction and confidence in our services are of utmost importance to us.
To expedite our service, we utilise motorcycles for transportation, enabling us to efficiently navigate through London's congestion, access narrower streets and greater parking availability to promptly reach our clients. This agile mode of transport allows us to minimise delays and provide swift assistance when you need it most.
At EOC, we occasionally undertake tasks that involve working at heights, such as installing pendant lights. To ensure the safety of our team members, we utilise telescopic ladders that can be securely fixed to our motorcycle racks. This allows us to conveniently transport the ladders to our work locations whenever they're required.
